Frequently Asked Questions

We roast every week and package each batch to preserve its flavor and aroma.

We offer whole-bean coffee, with select coffees also available ground. Check each product page for options.

Keep coffee sealed in a cool, dry place away from sunlight, heat, moisture, and strong odors. For the best flavor, grind whole beans just before brewing.

Review the tasting notes on each product page. Choose citrus, berry, or floral notes for a bright, fruit-forward cup, or chocolate, caramel, or nutty notes for a richer profile. You can also take our Find Your Coffee Quiz for a personalized recommendation.

Use a fine grind for espresso, medium for pour-over and drip, and coarse for French press. Grind whole beans just before brewing for the freshest cup.

We prioritize quality, origin, and the people behind each coffee. Origin and producer details are listed on each product page.

No. The tasting notes describe the coffee's naturally occurring flavors and aromas.

We roast every week and ship orders as quickly as possible via USPS. Timing depends on when you order, our roast schedule, weekends, and holidays. You’ll receive tracking information when your order ships.

We’ll email tracking information once your order ships. Carrier updates may take some time to appear.

Yes. Local pickup is available at our warehouse. Select Local Pickup at checkout, and we’ll notify you when your order is ready.

Yes. International shipping options and rates are calculated at checkout. Customs duties, taxes, and import fees may apply.

Contact us immediately. We may be able to update the address before your order ships, but changes aren’t guaranteed after it has been handed to the carrier.

Check your tracking information first. If your package is significantly delayed or marked delivered but missing, contact us with your order number.

Contact us promptly with your order number and photos of the package and items received. We’ll work with you to resolve the issue.

We generally can’t accept returns of opened coffee. If there’s a problem with your coffee or order, contact us so we can make it right.

Contact us as soon as possible. We’ll try to accommodate changes or cancellations before fulfillment, but changes may not be possible once your order is being prepared or has shipped.

Eligibility varies by item. Review our return policy or contact us before sending anything back.

Yes. Subscribe to eligible coffees and choose a delivery frequency that works for you.

Manage your subscription through your customer account, including upcoming orders, delivery frequency, coffee selection, and subscription status.

You’ll be charged according to your selected schedule. Applicable shipping and taxes are included with recurring orders.

Use fresh water, freshly ground coffee, clean equipment, and a consistent coffee-to-water ratio. Adjust the grind, dose, water temperature, and brew time to taste.

Each method extracts coffee differently. Espresso emphasizes body, pour-over highlights clarity, and immersion methods such as French press often produce a fuller body.

Yes. Enter the recipient’s shipping address at checkout. Gift messages and other options appear during checkout when available.

Yes. Great Circle Coffee gift cards let recipients choose their preferred coffee.

Yes. Contact us if you’re interested in serving Great Circle Coffee at a café, restaurant, hotel, office, or other business.